Even with the best care & usage, an AquaKlear alarm can happen any time for any reason
Every AquaKlear system has an alarm that sounds & illuminates when there's a problem... here's what to do when an alarm occurs:
- DON'T PANIC - it's usually not an emergency - your state-of-the-art AquaKlear controller operates & monitors your entire system & is designed to alert you when there is a problem
- SILENCE THE ALARM - if you hear the alarm sounding, move the toggle switch (on the right hand side of the controller) to "MUTE"
- TRY TO IDENTIFY THE PROBLEM - see common reasons below
- CONTACT US - ☎️ call (844) 224-2782 - many times our technicians can help you troubleshoot over the phone
COMMON REASONS FOR AN AQUAKLEAR ALARM
- Tripped circuit breaker: check inside your controller to verify that all circuit breakers are ON.
- Aeration problem:
- Is your blower on? AquaKlear's blower has an internal diaphragm baffle that can break due to age or environmental conditions - WE CARRY REPAIR KITS!
- Are the connections secure? Check the connections to your blower to make sure they're not disconnected, kinked or damaged.
- High water level:
- Was power recently OUT? It can take up to 12 hours for your AquaKlear system to recover from an extended power outage.
- Was there a recent water surge? A leaky fixture or bid discharge from a tub can cause a water surge. Allow up to 12 hours for your AquaKlear system to recover.
- When was the last time your system was serviced? Your filter may be clogged, preventing water from discharging to your field.
- Is it raining, or has it recently rained? Ground or stormwater may be infiltrating your system, especially around the covers & pipes that have settled over time - be sure to direct all stormwater AWAY from your tank!
- Is your water pump working? Just like any mechanical part, eventually the pump's motor or impellers will fail, but it is convenient to access, inspect & replace.
- Sensor issue: a mechanical float may have failed, but they are convenient to access, inspect & replace.
If your system is still alarming after 24 hours, contact us at (844) 224-2782
Whatever you do, don't ignore the problem & hope it goes away!
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